Privacy Policy

Last Updated: March 11, 2025

This Privacy Policy explains how Tutu Studio LLC ("we", "our", or "us") collects, uses, stores, and protects the information you provide when using PopTranslate, our macOS translation software ("App"). We are committed to ensuring your privacy is protected and transparent about our data practices.

Please read this policy carefully to understand our practices regarding your data.

Information We Collect

1. Text and Source Language Data

When you use PopTranslate, the App may collect:

  • Original text you submit for translation.
  • The language of the original text.

Purpose:
We use this information exclusively to improve translation quality and service performance. We do not use this information for any other purposes, including training language models or other AI systems.

Data Handling: - Your submitted data is periodically cleared or securely archived. - This data is anonymous and not linked or associated with your identity.

2. Usage and Diagnostic Data

We may collect basic anonymous information related to:

  • Crash logs and error reports.
  • General app usage metrics (e.g., frequency of use, features used, and performance data).

Purpose:
We collect this information solely for ensuring application stability, reliability, and improving user experience.

Data Handling:
This information is anonymous, does not contain personal identifiers, and is not linked with your identity.

Use of Third-Party Language Models

PopTranslate uses third-party large language models ("LLMs") for translation. Your original text and source language are transmitted securely to these services during the translation process.

Important Notes: - Data sent to third-party LLMs is anonymized and not linked with your personal information. - Use of your data by third-party LLM providers is governed by their respective privacy policies. We recommend you review their policies to understand their handling of your data.

How We Protect Your Data

We are committed to ensuring the security of your information. We implement industry-standard security measures, including encryption, secure data storage, and access restrictions.

  • Regular security assessments.
  • Encrypted transmission and storage of collected data.

Data Retention

We retain your submitted text and source language information only as long as necessary to achieve the stated purposes of translation quality improvement and app performance enhancement. Data is regularly deleted or archived securely.

Anonymous diagnostic and usage data are retained for limited periods solely for app improvement and stability monitoring.

Your Privacy Rights

  • You may discontinue data collection by uninstalling PopTranslate.
  • You have the right to inquire about the types of data collected by contacting us at the details below.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices or regulatory requirements. The "Last Updated" date at the top of this page indicates the latest revision date. Please check periodically to stay informed about our practices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Tutu Studio LLC
701 Tillery Street Unit 12-2131
Austin, Texas, USA
Email: support@poptranslate.app